What we do
We help home care agencies turn more inquiries into actual clients.
Your team is busy. Your leads can't wait.
Some agencies have an intake team handling new clients. Others rely on a sales consultant who's out visiting referral partners, attending community events, conducting consultations, or talking to other families. Either way, a new inquiry can arrive when nobody is free to respond.
A callback gets delayed. The family doesn't answer. One or two follow-ups aren't enough to reach them, and the conversation fades before you've had a chance to explain your care.
Buying more leads doesn't fix what happens after they arrive. You need a quick reply, a personal callback, and a next step for every conversation — not more notes for your team to remember.
The goal isn't just a faster reply. It's more actual clients. Caregro runs an automated follow-up sequence so your intake team or sales consultant has more chances to speak to families, book assessments, and arrange care.
Instant replies, 24/7
Every new lead gets a text and email within minutes — nights and weekends included — so they know you're on it.
Your intake team or sales consultant knows who to call next
Whoever handles new clients gets an alert when a lead arrives and a prompt callback reminder. If the family doesn't answer, an automated follow-up sequence starts, with messages and call reminders over the days and weeks ahead.
Follow-up until they're ready
Families who aren't ready today get friendly check-ins over the following weeks, so when they need care, they call you.
All your leads in one place
We automate leads from your website, phone, A Place for Mom (APFM), and Caring.com, and send the details to the system your team uses. We work with Salesforce and all major CRMs — the tools where you keep lead and client details.
Getting started is simple.
1
Book a call
We look at how leads reach you today and show you where they're slipping away.
2
We set everything up
We write the messages, connect your tools, and test it all. You approve it — you don't do the technical work.
3
You sign more clients
Leads get answered and followed up automatically. We keep it running and adjust it as you grow.
Stop losing leads you've already paid for. Start converting them.
In a short call, we'll show you exactly where leads are slipping away at your agency — and how to stop it. No pressure, no obligation.